Introduction to Intercultural Communication
Explore the foundations of intercultural communication to understand how culture shapes our verbal and non-verbal interactions. This training equips participants with practical strategies to adapt their communication styles, overcome cultural barriers, and build stronger, more inclusive working relationships.
Learning Outcomes
- Understand key intercultural communication concepts by differentiating between cultural awareness and effective cross-cultural communication.
- Recognise and adapt to different communication styles, including direct vs. indirect, high-context vs. low-context, and formal vs. informal communication norms.
- Identify and overcome common intercultural communication barriers, such as language misunderstandings, non-verbal cues and implicit biases.
- Explore the impact of cultural values on communication by learning how factors such as hierarchy, power distance and collectivism vs individualism influence interactions.
- Develop practical strategies to enhance collaboration, conflict resolution and rapport-building in multicultural workplaces, both in-person and virtual.
- Apply learned skills to real-world business scenarios through case studies, role-playing exercises and interactive decision-making challenges.
Ideal Audience
- Team members and leaders in diverse and inclusive environments.
- Professionals eager to enhance workplace harmony and collaboration.
- Organisations striving for ESG (Environmental, Social, and Governance) alignment through ethical business practices.
Details
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Duration
90 minutes -
Group Size
30 participants -
Language
English -
Cost
€1200 (VAT Exclusive) 50% off for social enterprises, non-profits and charities.